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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / NAV 2017 Web Client - ...
Microsoft Dynamics NAV (Archived)

NAV 2017 Web Client - Safari Stuck at Login Page

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Posted on by Community Member Microsoft Employee

Hello experts!

We facing an issue where Safari stuck at login page of NAV 2017 web client, it keeps prompt for Login even though we pretty sure we already entered the correct login credentials.

Setup Environment

HTTPS (Self-signed certificate)

Testing 

Local Area Network

PC Browser - Able to access

Android Browser - Able to access

iOS Device (iPad, iPhone) - Stuck at login page

External Network (Mobile Data or Wi-Fi not in local area network)

PC Browser - Able to access

Android Browser - Able to access

iOS Device (iPad, iPhone) - Stuck at login page

Would appreciate your advise!

Thanks in advanced.

Regards,

TC

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAV 2017 Web Client - Safari Stuck at Login Page

    Hi Rafael,

    Thanks for your reply.

    Yes I had install the self-signed certificate on the iOS device.

    The weird things is iOS device able to connect to the HTTPS URL and it does prompt me to sign in.

    After I enter correct credential, it's stuck at login page (showing me the same sign in screen).

    Regards,

    TC

  • Rafael B. Profile Picture
    Rafael B. 715 on at
    RE: NAV 2017 Web Client - Safari Stuck at Login Page

    Hi @Travis Che,

    Have you already tried to import certificate to iOS device profiles (Settings/General/Profiles)? Please, take in mind that iOS for local network can see you NAV Web client as WebClientPC.local, not WebClientPC.YourDomain.Local

    Also you can refer saurav-nav.blogspot.ru/.../microsoft-dynamics-nav-2016-how-to.html to get much info. It's about phone client but part of the info can be useful for you too.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAV 2017 Web Client - Safari Stuck at Login Page

    Hello guys,

    Some updates, I had tried to connect to another NAV web client that secured by SSL issued by CA, still the same issue.

    However, Safari works fine with HTTP web client.

    It seem like an issue of iOS but I'm not sure is this an individual case or whoever out there also facing such issue.

    Regards,

    TC

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