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Customer experience | Sales, Customer Insights,...
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Cant filter lead by priority

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Posted on by 325

Hi all,

I tried in 3 different environments and very strangely when I do advanced find in D365, I cannot filter leads by Priority code! I see any other field except this field. Is this a bug, I mean it is really surprising to me that can find all the fields except Priority.

Any help is appreciated

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  • Verified answer
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    on at

    Hi Pop,

    You need to update Priority field as "Searchable".

    1.Go to Settings > Customization > Customize the system > Entities > lead > Fields.

    pastedimage1601429546026v1.png

    2.open the field and Change Searchable to Yes.

    pastedimage1601429555023v2.png

    3.Save and publish.

    4.Open the Advanced Find view.

    pastedimage1601429566001v3.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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