Customer experience | Sales, Customer Insights,...

Change "Execute as..." in a Process/Real-time workflow

(0) Share

Report

Posted on by Sleepy123

Hi,

I was wondering if it is possible to edit a Process/Workflow so that it runs as "The user who made changes to the record" and not "the owner of the workflow" ?
The previous owner of the workflow no longer works with us, and thus the workflow has stopped functioning. I've tried assigning myself the workflow, but that is only a temporary solution.

I've also tried deactivating the workflow to see if I can change the selection, but to no avail.

The hope is that the impersonating user is (no name):

If not, are the only other alternatives to either create the workflow from scratch, or assign the workflow to a system user?

Thank you all so much in advance!

All responses (4)

Answers (0)

Sleepy123 5 on at

Like (0)

Report

RE: Change "Execute as..." in a Process/Real-time workflow

Hi Abdul,

Thank you for your reply.

What you describe is what I was expecting, however, I'm not able to change "Execute as".

I can confirm that:

* I've assigned the workflow to myself

* I've deactivated the workflow

* I am a sys admin.

But still, I am unable to change the desired field:
Suggested answer

Abdul Wahab 12,081 Moderator on at

Like (0)

Report

RE: Change "Execute as..." in a Process/Real-time workflow

Hi Sleepy123,

You should have appropriate privileges. The user has a System admin role that can do this.

Deactivate the workflow. Change the owner of the workflow. The owner should be the system administrator.

and then change execute as
Sleepy123 5 on at

Like (0)

Report

RE: Change "Execute as..." in a Process/Real-time workflow

Hi,

Thank you for the quick response.

The field for changing the "Execute as" is closed for editing. I thought maybe that was because the workflow was set as "Active". So I deactivated it to see if that would let me change the setting for "Execute as" but it was still locked/greyed out.
a33ik 84,325 Most Valuable Professional on at

Like (0)

Report

RE: Change "Execute as..." in a Process/Real-time workflow

Hello,

I'm not sure what you meant by "I've also tried deactivating the workflow to see if I can change the selection, but to no avail.". Can you please explain what you meant?