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Dynamics 365 Community / Forums / Finance forum / I need to put my Dynam...
Finance forum

I need to put my Dynamics 365 FO production environment in maintenance mode

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Posted on by mruiz1972 15

I am setting up the production environment in Dynamics 365 FO version 8.1 platform 24. I need to put the environment in service mode to activate the financial dimensions. The Service Mode button no longer appears in LCS, as is the development environment, nor do I have a remote desktop to do it by means of commands. How do I put the production environment in service mode????

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Go-Live
Implementation Lifecycle
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  • Suggested answer
    Jie G Profile Picture
    Jie G on at
    RE: I need to put my Dynamics 365 FO production environment in maintenance mode

    Hi Mruiz1972,

    For turning maintenance mode on and off on sandbox and production environments through Lifecycle Services, please refer to the following steps to do this:

    1. Go to the environment details page and on the Maintain menu and click Configure Maintenance Mode. This menu item will display for customers added to the preview.
    2. In the slider, set Turn maintenance mode on for the environment and select Confirm.
    3. A servicing operation will begin and your system will go into maintenance mode.
    4. On completion, the environment state will be In Maintenance. At this point, only the system administrator will have access to the environment.
    5. After you are done making system-wide changes, you can turn off maintenance mode by clicking Disable Maintenance Mode in the environment updates section.
    6. This will start a servicing operation that takes your environment out of maintenance mode. You can see the progress of the operation in the environment details page.
    7. After this is complete, your environment goes back to the Deployed state. Now all users can sign in to the environment.
    8. You can check the environment history page to see when the maintenance mode was turned on or turned off. To get to the environment history page, select History and Environment changes on the environment details page.

    Please refer this link for more details: https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/sysadmin/maintenance-mode

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