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Finance | Project Operations, Human Resources, ...
Suggested Answer

Why is Aging period definition greyed out on customer account statement

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Posted on by 331

Hello All - 

When generating a customer account statement I don't have the option to manually enter an aging period. The field is greyed out. Any ideas on how to enable this field?

Thanks in advance for help offered.

 

Best,

Barry

 

 

 

Categories:
  • André Arnaud de Calavon Profile Picture
    307,107 Super User 2026 Season 2 on at
    Moved the question from the Dynamics 365 General to the Dynamics 365 Finance forum.
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    307,107 Super User 2026 Season 2 on at

    Hi Barry,

    Before the aging period definitions becomes active, you first need to set a date interval, or your own from and to date. Then you can enable the option Show maturity distribution. Once that is enabled, the aging period definition becomes editable.

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