Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

(0) Share

Report

Posted on by pliniofig

Dear collogues,

Since yesterday (1/27/2020) I am facing problems with Dynamics 365 v8.2 On Premise Command (Ribbon) Bar. When I access our organization with Microsoft Edge, Chrome or FireFox, the CRM loads the ribbon bar all misaligned with its buttons out of its normal size. Just Internet Explorer is working normal.

This problem happened without any update.

When I access using Interne Explorer. I got this:

When I access with Edge, Chrome or FireFox, I got this:

And it gets worst, the command bar is not loading the "Create Order" and "Revise" Buttons on Quote. I already checked JS error, but nothing so far. What Should I do to fix this problem? anyone knows?

All responses (7)

Answers (1)

pliniofig 5 on at

Like (1)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

Thanks Alex KaSi, was an excellent solution while Microsoft don't fix this issue on their side. Worked good for me.
Michael Kortas 120 on at

Like (1)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

We are going to open a case at Microsoft Support. I'll keep you updated.
Suggested answer

Adnan Jalees 455 User Group Leader on at

Like (0)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

Yes Michael, This issue was started reporting during end of January and Microsoft had released V9.0 Service Update 0.24 on January 12th.

Hopefully Microsoft will include this fix within this or next month's service update release.

Thanks,

Adnan
Michael Kortas 120 on at

Like (0)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

We have seen this bug also in Version 9 at different customers even with Service Update 0.24.
Verified answer

Flydancer 1,332 on at

Like (2)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

Yes, this seems to be a bug since Chromium 88. To get a quick fix just search the following in your global.css.aspx on your CRM Server:

ul.ms-crm-CommandBar-Menu

{

margin-top: 6px;

margin-left: 10px;

}

and set both margins to 0px.

Dont forget to backup the file before modifying ;)
Adnan Jalees 455 User Group Leader on at

Like (0)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

Hello,

it's started happening due to Chrome & Edge Chromium update to version 88. I experienced the similar situation & downgrade Chrome & Edge version until the issue is fixed by Microsoft or find any alternate way to resolve it.
Suggested answer

a33ik 84,325 Most Valuable Professional on at

Like (0)

Report

RE: Dynamics CRM 365 V8.2 - Command Bar buttons got misaligned and its non-standard size

Hello,

I would recommend getting in touch with Microsoft and opening the support ticket but I believe the reply will be - use IE but anyway it worth a try.