Service Contract Invoicing

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Posted on by Community Member

Hello again,

Just wondering whether it is possible to invoice a service contract at the start of each month without setting it as a prepaid contract?

The problem I have with prepaid contracts is that when you generate invoices for them and post them, NAV also automatically generates and posts payment. However, our service contracts aren't paid at the time of invoicing and posting payment for them as soon as the invoice is posted is preventing us from keeping track of accounts receivables and clients' debt.

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Maneesha 5,891 on at

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Dear SOFIA Informatique ,

on your case you can use "Description 2" field (by default inbuilt) or use comment or keep note one your posted invoice

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Tharanga Chandrasekara 23,118 on at

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Hi,

Please check on below steps,

What is the payment method set for the client?

Navigate to Customer Card

Under the "Payment" tab you will see a field "Payment Method Code"

Check if the set payment method is assigned with a "Balance Account".

Navigate to Payment Method and Check the Balance Account

If the "Payment Method" is assigned with a Balance Account then system will automatically post the payment at the time of invoice posting.

This is a feature we used for cash customers, where payment made fully at the time of invoicing.

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Community Member on at

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Hi Tharanga,

I indeed had a balance account configured on the payment method used for this particular customer.

Thanks for the tip, it helped solve my issue!

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Tharanga Chandrasekara 23,118 on at

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Glad it helped.

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