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Small and medium business | Business Central, N...
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Why are my Dynamics accounts not synching to my customers in BC?

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Posted on by 171

Hello,

We are using Dynamics Sales Professional and are starting to set up Dynamics Business Central. I'm trying to sync all our accounts from Dynamics Sales Professional into Customers in BC however I can't figure out why BC can't find them.

I have both the Dataserve and Dynamics Sales connections setup within BC and when I look at both setups everything is green and showing as enabled. 

Interestingly all of the contacts have synced however it has only synced around 20 od our suppliers/partners into our customers. We have around 700 customers in Dynamics Sales Professional. 

I have removed the Table and Integration Table filters however, that hasn't changed anything. 

I've tried reading through the microsoft docs and looking for other articles but literally can't find help anywhere. Any ideas on what to try?

I'm pretty new to BC so please be simple with me.

Many thanks in advance. 

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    Is the option Synch only coupled records active (Integration Table Mapping)?

    Thanks.

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