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Customer experience | Sales, Customer Insights,...
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Update Plugin not executing

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Posted on by 40

Hi guys,

I have a Update plugin that does some calculations and is not firing somehow (calculations are not done, nothing changes in database). If I go to Replay Plug-In Execution and I execute the Plugin I just triggered then it executes like it should and calculations are done and database is updated correctly.

What could cause this sort of behaviour? 

Best Regards,

Anthony

  • BB-07082110-0 Profile Picture
    Microsoft Employee on at

    What is the trigger for the plugin?  Sounds like it is not meeting a condition to fire but need more info.

  • Suggested answer
    Amit Katariya007 Profile Picture
    10,409 Moderator on at

    Hello Anthony,

    Can you add the plugin trace log and check if the plugin is executing or not.

    if plugin trace logs are generated that means it is executing. and if trace logs are not generated then there are some mistakes which you are making during the "update" registration step.

    Please refer below link for debug a plugin using tracing:

    powerobjects.com/.../

    Debug a Plugin using profiler:

    docs.microsoft.com/.../tutorial-debug-plug-in

    Thank you,

    Amit Katariya

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