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Hello,
I would to know what is the voucher series in AX 2012 R3 that is used during cash payment to register the sales cash voucher.
At the moment I have a problem with the posting of an invoice with COD payment.
It seems the COD voucher uses the Credit note voucher, during the invoice posting it is compared with the invoice voucher that is different.
The error is:
Number GCFA (credit note voucher) does not match the format FITA19 (invoice voucher)
Thank you
best regards
Hi Fabio,
I am not familiar with those Italian specific setups.
You can either try checking yourself how those number sequences are setup and linked or consult a local Italian AX expert.
There is no hint on LCS that something is broken or 'buggy' here, so I would expect that this functionality works fine.
Note: In case you don't get any other feedback or help here or in-house, open a support case with the local MS support team. They should have the local expertise for that issue/setup.
Best regards,
Ludwig
Hello Ludwig,
country is Italy.
Scenario:
- sales order with cash payment term.
During the invoice posting Ax returns the following error
Number %1 (GCFA credit note voucher) does not match the format % (FITA19 invoice voucher)
It only happens when the cash payment term is present because the internal credit note voucher is used to post the corresponding cash payment transaction.
Thanks,
Fabio
Hello FBA,
For which country/region is your system setup?
Can you elaborate how the cash payment issue is related to this error message, which seems to be related to a credit note.
Can you possibly upload some screenprints that demonstrate the problem and the steps that you processed so far?
Many thanks,
Ludwig
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