URGENT: Can't Process Payables Remittances

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Posted on by PattiK323

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Our support partner did a year-end GP update last week. Now, today, our AP Administrator gets this error when trying to process our weekly A/P batch. Normally, when she clicks on Process, it automatically processes. Now, it's popping up her e-mail and giving the Microsoft error.

I presume that a setting of some sort that changed during the update; but, what needs to be changed back to the way it was, and how do we do that? Our sole on-site IT person is on vacation and our support partner is CLOSED today. I do have admin rights to GP: if the solution is to make a change within the GP settings, I can do that, if someone tells me what to do. If it's something else that needs to be done with the system, I can contact our outside IT support partner, IF they're open today.

Thank you to whomever is willing and able to help today so that we can get this batch processed!

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Microsoft Dynamics GP

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Richard Wheeler 75,848 Moderator on at

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RE: URGENT: Can't Process Payables Remittances

You could also check out these troubleshooting tips

learn.microsoft.com/.../email-pm-eft-remittances-steps
Richard Wheeler 75,848 Moderator on at

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RE: URGENT: Can't Process Payables Remittances

Looks like you are trying to send remittances via email. Did you follow the instructions for email via GP. You could unclick that box just to get these processed and then make the necessary changes for emailing. What was your previous version of GP?