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Audit History Not Displaying Changes

Posted on by 61

My auditing for Contact records is now not displaying.  I have checked all my settings and they show that auditing is on, but when I make changes to fields, nothing shows in audit history anymore.

I have auditing enabled at Contact Entity, auditing at field level too.  Am I missing something?  Is there a bug out there by Microsoft?

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  • Monica Cruz Profile Picture
    Monica Cruz 61 on at
    RE: Audit History Not Displaying Changes

    Update:  Looks like it' a bug in tenant because all three instances (DEV/TEST/PROD) have same behavior.  I've opened a ticket w/MS and now working with them.

     Thank you to everyone for the assistance.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,960 Super User on at
    RE: Audit History Not Displaying Changes

    Hi,

    You don't have to worry about the error message on Console.

    Could you please screenshot of Audit History tab on Contact record?

    Have you tried with system admin role to see if it works?

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Suggested answer
    Amit Katariya007 Profile Picture
    Amit Katariya007 5,769 Super User on at
    RE: Audit History Not Displaying Changes

    Hello Monica,

    What you try to achieve ? You just needed to enable audit history correct ?

    Thank you,

    Amit Katariya

  • Monica Cruz Profile Picture
    Monica Cruz 61 on at
    RE: Audit History Not Displaying Changes

    Follow up to issue.  I did perform below actions (thank you Amit & Bipin) and still no luck.  I performed an F12 and came back with an error message.  Does anyone know what this means?

    pastedimage1651784634792v1.png

  • Bipin D365 Profile Picture
    Bipin D365 28,960 Super User on at
    RE: Audit History Not Displaying Changes

    Hi,

    Login to admin.powerplatform.microsoft.con and then enable auditing at environment level

    Browse to the Microsoft Power Platform admin center and sign in using administrator credentials.

    Go to Environments > [select an environment] > Settings > expand Audit and logs > Audit settings.

    Setting Description

    Start Auditing Start or stop auditing.

    Audit user access Log whenever the system is accessed, generally by signing in

    Start Read Auditing Logs will be sent to the Microsoft 365 Security and Compliance Center

    Thanks,

    Bipin

  • Amit Katariya007 Profile Picture
    Amit Katariya007 5,769 Super User on at
    RE: Audit History Not Displaying Changes

    Hello Monica,

    Steps you have followed it is correct, just enable the global Auditing which will enable the general auditing setting in the Dynamics 365.

    Go to-->Settings -->Auditing-->Global Audit setting-->Auditing tab-->Select Start Auditing

    pastedimage1651771877820v2.png

    For Power Platform please follow below steps. 

    IMG_5F00_20220506_5F00_003201.jpg

    https://docs.microsoft.com/en-us/power-platform/admin/audit-data-user-activity

    Thank you,

    Amit Katariya

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