Hello everyone!
I'm currently dealing with a bit of administrational issue and after having gone back and forth with support e-mails I thought I had better ask here since we're stuck and I cannot find the information I require.
The situation is as follows: we're a relatively small partner and are starting to get our own projects underway after having worked with other bigger Microsoft partners for a while, so this is a first now. A long-time customer of ours wants to change to us as their license partner for their AX2012 system, which we implemented by ourselves. Back when the project took place we asked for that other partner solely for the licenses.
While talking to the MBS Customer Care Operations, we handed in a Partner Change request and got the answer that we are missing the SPA contract, and you have to be a Dynamics Partner and SPA holder for a partner change to take place. However, we were also told that the SPA is no longer available and we can join the CSP program, but that would still not make us eligible to become a Microsoft Dynamics on-premises partner to run this partner change request.
Now my question is: is there any way to have this partner change get through, or are we locked into the situation that we will never actually be able to take over these licenses as the licensing partner since we're simply too late and no new Dynamics on-premises partner status will ever be available again?
Thank you in advance for any help!
Kind regards
Jan Friedrichs
