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hi ! i need autocomplete a lookup type field in my form if another field have a especified value.
if field "Nivel 2 " = Beneficios Externos
field "SLA" = 24 hs B2C
else " SLA" = 48 hs B2C
this is my code:
// GET Lookup
function RetrieveSLAToCaseB2C(executionContext) {
var formContext = executionContext.getFormContext();
var nivel2 = formContext.getAttribute("axnr1_nivel_2").getValue()
// Access the field on the form
var fieldValue = formContext.getAttribute("slaid").getValue();
// Verify it does exist on the form
if (nivel2 != null) {
// To get the Id, Name and Entity Name (account/contact)
if (nivel2 != "Beneficios Externos") {
formContext.getAttribute(fieldValue).setValue("24 hs B2C");
}else{
formContext.getAttribute(fieldValue).setValue("48 hs B2C");
}
}
}
Hi,
You have to first fetch the SLA as this is a lookup field and then set the value in the "slaid".
the code should look like
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// GET Lookup
function RetrieveSLAToCaseB2C(executionContext) {
var formContext = executionContext.getFormContext();
var nivel2 = formContext.getAttribute("axnr1_nivel_2").getValue()
// Access the field on the form
var fieldValue = formContext.getAttribute("slaid").getValue();
// Verify it does exist on the form
if (nivel2 != null) {
// To get the Id, Name and Entity Name (account/contact)
if (nivel2[0].name != "Beneficios Externos") {
var twentyFourHoursB2CSla = Get24HoursB2CSLA();
if (twentyFourHoursB2CSla !== null && typeof (twentyFourHoursB2CSlaId) !== "undefined") {
var twentyFourHoursB2CSlalookupValue = new Array();
twentyFourHoursB2CSlalookupValue[0] = new Object();
twentyFourHoursB2CSlalookupValue[0].id = twentyFourHoursB2CSla.slaid;
twentyFourHoursB2CSlalookupValue[0].name = twentyFourHoursB2CSla.name;
twentyFourHoursB2CSlalookupValue[0].entityType = "sla";
}
formContext.getAttribute("slaid").setValue(twentyFourHoursB2CSlalookupValue);
} else {
var fortyEightHoursB2CSla = Get48HoursB2CSLA();
if (fortyEightHoursB2CSla !== null && typeof (fortyEightHoursB2CSla) !== "undefined") {
var twentyFourHoursB2CSlalookupValue = new Array();
twentyFourHoursB2CSlalookupValue[0] = new Object();
twentyFourHoursB2CSlalookupValue[0].id = fortyEightHoursB2CSla.slaid;
twentyFourHoursB2CSlalookupValue[0].name = fortyEightHoursB2CSla.name;
twentyFourHoursB2CSlalookupValue[0].entityType = "sla";
}
formContext.getAttribute("slaid").setValue("48 hs B2C");
}
}
}
/*
* This function retrieves the
* 24 Hour SLA
*/
function Get24HoursB2CSLA() {
try {
var result;
Xrm.WebApi.online.retrieveMultipleRecords("sla", "?$filter=name eq '24 hs B2C'").then(
function success(results) {
console.log(results);
for (var i = 0; i < results.entities.length; i ) {
result = results.entities[i];
}
},
function (error) {
console.log(error.message);
}
);
return result;
} catch (ex) {
Xrm.Navigation.openAlertDialog(ex.message);
}
}
/*
* This function retrieves the
* 48 Hour SLA
*/
function Get48HoursB2CSLA() {
try {
var result;
Xrm.WebApi.online.retrieveMultipleRecords("sla", "?$filter=name eq '48 hs B2C'").then(
function success(results) {
console.log(results);
for (var i = 0; i < results.entities.length; i ) {
result = results.entities[i];
}
},
function (error) {
console.log(error.message);
}
);
return result;
} catch (ex) {
Xrm.Navigation.openAlertDialog(ex.message);
}
}
Please mark as ans if works out for you
Thanks
Hi,
You are on the right way but some parts of the code are not correct. Here I matched your code.
#1
André Arnaud de Cal...
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Super User 2025 Season 1
#2
Martin Dráb
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Most Valuable Professional
#3
nmaenpaa
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