Error: ErrorLoadingControl on MultiSelectOptionSet

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Posted on by Community Member

Hi,

I've created a new multiselect option set on the entity type Knowledge Article. When I put the field on the Knowledge Article for Interactive Experience form, I get an error.

TypeError: $(...).multiSelectOptionSet is not a function

Can anyone tell me what I'm doing wrong?

Kind regards,

Nina

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Community Member on at

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Does anyone know what's causing this?

Error occured during initialization of control: MscrmControls.MultiSelectPicklist.UpdMSPicklistControl;

Message: $(...).multiSelectOptionSet is not a function

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Arun Vinoth 11,615 Moderator on at

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Looks like an internal library error. Is this happening for another entity or another Multi-select optionset?

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Community Member on at

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Hi Arun,

Thanks for your reply.

You are right, I just created a mutliselect optionset for the case entity, and that worked just fine.

Do you know how to fix this problem for the knowledge article entity?

Kind regards,

Nina

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