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Finance | Project Operations, Human Resources, ...
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Error: Invoice account XXXXXX posting has been cancelled

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Posted on by 10

Hi All,

I am getting an error while trying to post a Free Text Invoice.

But when I changed the customer group on the test environment and tried it got posted without error.

I checked the customer group setting and as well as posting profile there is no difference for both groups except both have different summary accounts in profile. In addition, I have checked the summary accounts settings and found no difference in both.

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I have the same question (0)
  • Ramit Paul Profile Picture
    22,797 Most Valuable Professional on at

    Hi,

    This is coming because there is financial dimensions missing in your free text invoices

    The issue is- now the error details is not showing and that is a bug accepted by Ms, you can upgrade to your system in 10.0.22 higher binary update, this will  be fixed

  • Suggested answer
    Jehangir Anwar Profile Picture
    10 on at

    Hi Ramit,

    Thanks for your input. I believe there is nothing wrong with financial dimensions because I have input all the dimensions and tried posting but still getting the same error. And as soon as I changed the customer group and tried posting, it got posted. I am not sure if anything is wrong with the customer group.

  • Jehangir Anwar Profile Picture
    10 on at

    I went through the account structure of other entities. The summary account was missing in one of the company's accounts structures. The issue got resolved once I added it there.

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