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Service | Customer Service, Contact Center, Fie...
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Integrating Dynamics 365 with Biztalk 2016 ?

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Hello Everyone,
Our team is currently exploring ways to enhance the integration between Dynamics 365 and BizTalk 2016, specifically focusing on data related to orders, invoices, and related entities.
Current Approach:
  • File-Based Communication: We are utilizing a method where CSV or XML files are exported/imported between Dynamics 365 and BizTalk, using shared folders as the medium for data exchange.
  • Web Services: We also leverage web services exposed by Dynamics 365, which are consumed by BizTalk to facilitate data communication.
  • While these methods have served us reasonably well, we are always on the lookout for optimizing and potentially automating our processes further.
 
Questions:
  • Alternative Methods: Are there alternative methods or best practices to facilitate a more real-time or automated data exchange between Dynamics 365 and BizTalk 2016?
  • Experiences & Challenges: For those who have worked on integrating Dynamics 365 with BizTalk, could you share your experiences, challenges, and learnings?
  • Tools & Adapters: Are there specific tools, adapters, or third-party solutions that you found particularly useful for such integrations?
  • Documentation & Resources: Any documentation, case studies, or resources that provide insights into advanced integration strategies between the two platforms?
Insights and experiences will be immensely valuable to us as we navigate through optimizing our system integrations.
Thank you in advance , looking forward to some enlightening discussions!

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