This issue I am having is when going to Save Template I am getting and Error message.
The Error state the files size is too large and exceeds the allowed 10mb limit. Error message below:
Exception Message: Error occured when processing image. Reason: File size is too big. MaxSize: 10 MB, Uploaded filesize: 15 MB.
ErrorCode: -2147015341 HexErrorCode: 0x80072553
ErrorDetails:
To resolve this I have completed the following:
Removed (Deleted, not deactivated) all uploaded imagery from Library and existing templates
Re-exported all imagery for web via photoshop. All imagery re-uploaded collectively is 3mb. (Please note: that not all imagery is never used in the one custom template, this is a library for multiple company organisations to access as a master template)
All imagery is uploaded as JPEG (3 x logos are PNG)
Inconsistent Issues:
It sometimes allows me to 'Save as' > rename the template. Which produces the new
I has also allowed me to 'Save'
The inconsistency of the Error suggest it might be an internal server issue perhaps?
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