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ReportI am creating custom email Templates
This issue I am having is when going to Save Template I am getting and Error message.
The Error state the files size is too large and exceeds the allowed 10mb limit. Error message below:
To resolve this I have completed the following:
This issue I am having is when going to Save Template I am getting and Error message.
The Error state the files size is too large and exceeds the allowed 10mb limit. Error message below:
Exception Message: Error occured when processing image. Reason: File size is too big. MaxSize: 10 MB, Uploaded filesize: 15 MB.
ErrorCode: -2147015341
HexErrorCode: 0x80072553
HexErrorCode: 0x80072553
ErrorDetails:
To resolve this I have completed the following:
- Removed (Deleted, not deactivated) all uploaded imagery from Library and existing templates
- Re-exported all imagery for web via photoshop. All imagery re-uploaded collectively is 3mb. (Please note: that not all imagery is never used in the one custom template, this is a library for multiple company organisations to access as a master template)
- All imagery is uploaded as JPEG (3 x logos are PNG)
Inconsistent Issues:
- It sometimes allows me to 'Save as' > rename the template. Which produces the new
- I has also allowed me to 'Save'
The inconsistency of the Error suggest it might be an internal server issue perhaps?
Any advice on this would be greatly appreciated
Any advice on this would be greatly appreciated
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