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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Routing conversations ...
Service | Customer Service, Contact Center, Fie...
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Routing conversations from the Facebook channel by context variables

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Posted on by hfierro 15

Como puedo configurar el enrutamiento de conversaciones a mis agentes que están en una cola para el canal de Facebook, siguiendo la documentación de MSFT no he podido realizar la configuración

Servicio al cliente de la aplicación

Gracias.

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