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Service | Customer Service, Contact Center, Fie...
Answered

Disable message available quantity workorderproducts

Posted on by 35

When you add an workorder product tot the workorder you sometimes receive message that the available quantity is insufficient. The message is correct of course but i wonder if there is a way for never showing this message.
Does anyone know this?

  • MarcelBierens Profile Picture
    MarcelBierens 35 on at
    RE: Disable message available quantity workorderproducts

    Thanks Ali! That works fine for the customer

  • Verified answer
    Ali Khan Profile Picture
    Ali Khan 1,380 on at
    RE: Disable message available quantity workorderproducts

    Yes, you can configure the visibility of that message. Go to Field Service -> Settings->Purchase and turn-off notification: 

    Screenshot-2021_2D00_06_2D00_03-124641.jpg

  • MarcelBierens Profile Picture
    MarcelBierens 35 on at
    RE: Disable message available quantity workorderproducts

    Hi Nya,

    Thanks for your reply!

    I understand it is not recommended but i was wondering if there is a setting to show/hide this message. And if not i'am curious where the massages is handled in the system. Is it the event handler on the form?

    Best regards

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Disable message available quantity workorderproducts

    Hi Marcel,

    It is not recommended to modify the message that comes with the system.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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