Since 3 months GP generating auto packing slip numbers against orders simultaneously after some days first we thought maybe any user creating mistakes and printing bulk packing slips against orders and we check the user activity table but could not found any clue. We also checked the report scheduler but the report is not scheduled over there too.
Looking forward to prompt response.
Thanks
Jozy
Hi Jozy,
I am not aware of any standard GP functionality that would automate the generating of packing slip numbers against your orders, so I would encourage you to try to disable any customizations or third parties to see if you can identify which one could be causing the issue, and then you can reach out to the VAR for that product, or developer of the customization to get further assistance.
We are not using any third parties and customization.
I'd check the setup of Sales Order Processing.
Sales > Setup > Sales Order Processing.
Click the Numbers button.
In those two Use Number From drop-down fields, are they showing Document (like above) or Picking Ticket/Packing list?
If you want them to be the same number as the SOP document, make sure Document is selected in each.
I think this will fix your issue -- hopefully.
Let me know.
Thank you.
Joe
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