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Results. The credit card import can't be completed because Card number xxxx xxxx is not mapped to an employee. To continue, map the card to an employee. Results. Validations failed while writing entity record

Posted on by 30

Hello,

I imported an Excel file with credit card transactions via DMF, and for 2 employees I received this error.

Therefore, I went to Human resources > Workers > Employees, I selected the employee and I clicked to Expense > Edit > Credit card. The settings seems to be the same of the others employees, with only the last 4 numbers of the credit card inserted (this seems to me strange, are the last 4 number sufficient to identify a credit card?).

Is there any other place in the system that I have to check to solve this problem?

  • Verified answer
    Siro Martini Profile Picture
    Siro Martini 30 on at
    RE: Results. The credit card import can't be completed because Card number xxxx xxxx is not mapped to an employee. To continue, map the card to an employee. Results. Validations failed while writing entity record

    Ok, I solved.

    The system shows only the last 4 numbers of the credit card, but it contains all the card number. So the value inserted must be the same present in the Excel file to be imported.

    Seeing the other imployers data, I inserted only the last 4 numbers.

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