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Orders in SOP30200 not invoicing

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Posted on by 25

Hello

I have an issue with orders that were in batch that processed last night. 

After our automated batch process executed there were about 100 orders that remained in the batch.

They may have had issues with inventory allocation. 

This morning after investigating I found that the orders moved from SOP10100 Unposted to SOP30200 Historical Transactions but didn't create an invoice.

How can I force GP to generate invoices?


Thank you

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  • LightingSupply Profile Picture
    LightingSupply 25 on at
    RE: Orders in SOP30200 not invoicing

    Another example.2022_2D00_11_2D00_16-21_5F00_25_5F00_27_2D00_rds-_2D00_-ls_2D00_rds1.ls.lightingsupply.com-_2D00_-Remote-Desktop-Connection.pngpastedimage1668651970043v1.png

  • LightingSupply Profile Picture
    LightingSupply 25 on at
    RE: Orders in SOP30200 not invoicing

    2022_2D00_11_2D00_16-21_5F00_18_5F00_48_2D00_rds-_2D00_-ls_2D00_rds1.ls.lightingsupply.com-_2D00_-Remote-Desktop-Connection.png

  • LightingSupply Profile Picture
    LightingSupply 25 on at
    RE: Orders in SOP30200 not invoicing

    Thankspastedimage1668651810661v2.png

  • Joseph Markovich Profile Picture
    Joseph Markovich 3,910 on at
    RE: Orders in SOP30200 not invoicing

    Could you post a screenshot of one of the orders that didn't generate an invoice?

    Could you also open the Sales Document Detail window (it is the arrow next to the document number) and post a screenshot of that? I am interested in seeing all of the transfer history of one of the orders.

    Thank you.

    Joe

  • LightingSupply Profile Picture
    LightingSupply 25 on at
    RE: Orders in SOP30200 not invoicing

    Would it be possible to move them from SOP30200, SOP30300 to SOP10100,SOP10200? And then try and reprocess them with Smartpost?

  • LightingSupply Profile Picture
    LightingSupply 25 on at
    RE: Orders in SOP30200 not invoicing

    I checked SOP30300 QTYREMAI = 0 and QTYTOINV = the quantity that needs to invoice.

    Should I set QTYREMAI to the same as QTYTOINV??

    None of the problem orders are in SOp10200.

    Thanks for the response

  • Suggested answer
    sandipdjadhav Profile Picture
    sandipdjadhav 18,267 on at
    RE: Orders in SOP30200 not invoicing

    May be it is already Invoiced? You need to check the Quantity fields in SOP30300 table. e.g. QTYPRINV,QTYREMAI,QTYTOINV.  If you have backup you can check same against the order in SOp10200.  Go through the Quantity fields in SOp30300 and compare .

    Thanks much

    Sandip

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