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Customer seems to have 2 intercompany invoices representing the same hours transactions.
Anyone ever seen something like that before? Thoughts on how it would be possible? When I try generating IC invoice for same transactions using multiple browsers, no matter how fast I am I get a rightful error in the second browser that the transactions are already being scooped up in the first browser.
hi
It is not uncommon to see duplicate intercompany invoices, especially if there are multiple users or processes generating them at the same time. It is possible that the transactions were duplicated due to a system glitch or error, or because of a user error, such as accidentally clicking a button twice.
To prevent this from happening in the future, you could consider implementing some measures, such as restricting access to the intercompany invoicing functionality to a select group of users, implementing approval workflows for intercompany invoices, or implementing some form of record locking or concurrency control to prevent duplicate transactions from being created.
If you need to resolve the current issue of duplicate invoices, you could try identifying which one is correct and deleting the other one, or merging the two invoices into one. It may also be helpful to investigate the root cause of the issue to prevent it from happening again in the future.
DAniele
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