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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Service accounts for d...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Service accounts for deployments

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Posted on by Saran 53

Hi,

Can you please help advise if service account should always be used for deploying Dynamics CRM online solution from lower environment to higher environment? Please share some advantages of using service accounts during deployment..

Thank you

I have the same question (0)
  • shivaram Profile Picture
    shivaram 3,315 on at

    If you are using only Service accounts, so the owner of the process will always be a service account so you can easily identify when you want to deactivate the user. Also, you can only provide System Admin access to the service account.

  • Gustavo Longo Profile Picture
    Gustavo Longo on at

    Hello Kumar

    Hope you are well.

    On top of Shivaram's answer, would say you can use the Application User concept for your environment as well:

    docs.microsoft.com/.../manage-application-users

    Regards,

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    What kind of service account should we choose?

    When we specify an identity to run a Microsoft Dynamics CRM service, we can choose either a domain user account or the Network Service account.  According to me the better option is to always choose Domain Account.

    If the service interacts with network services, accesses domain resources like file shares or if it uses linked server connections to other computers, we can use a minimally-privileged domain account.

    The Network Service account is a built-in account that has more access to resources and objects than members of the Domain Users group. Services that run as the Network Service account access network resources by using the credentials of the computer account in the format \$. The actual name of the account is NT AUTHORITY\NETWORK SERVICE.

    Advantage to use: In distributed environment it’s very easy to give privilege to Domain user account & to get the access on network resources.

    Please like and Subscribe my blog and YouTube Channel 

    https://www.youtube.com/channel/UC3Pe9Y_2SxA9xAmTfuSWQaA/videos

    juniorcrmblog.blogspot.com/

    Thanks,

    Arshad

  • Suggested answer
    crm development Profile Picture
    crm development 870 on at

    Yes. For deployment, we can use service account as it requires 'System Administrator' role which we can't give it to an individual user. Also, if we use an Individual user and if D365 solution contain processes then after deployment processes will be owned by an individual which can create problem if individual user leaves the organization and his record is deactivated.

    Thanks,
    Anand

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