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PPAC licensing report question.

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Posted on by SM-17050844-0

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Hi all,

Hope that everyone is doing well.

I've a very generic question for the new licensing report i power platform admin center.

I finally got access to it and surprise surprise we are missing thousands of licenses.

After looking at the data i noticed that actually the problem is one.

It seems that the "System user" and "System tracing user" are requiring "Human Resource self-service license".

Is either that or i am not viewing the data correctly.

Do you guys have the same license requirements for these 2 roles "System user" and "System tracing user" ?

When i am trying to assign it to a user under license it says "NONE" (this is from D365 FinOps UI).

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Dynamics 365 Human Resources

Dynamics 365 Finance

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André Arnaud de Cal... 301,158 Super User 2025 Season 2 on at

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Moved to the Finance and HR forum.

Hi,

There is a minimum license level required for users to access the application. This is either the HR Self Service or a Team member. I do agree the current report with HR Self service is confusing in case the team members license is already assigned.

Only a few security roles are designed for external users such as vendor contacts and applicants. For that purpose, the system user role is set as none, but without any additional security role, users can't perform any meaningful task.

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SM-17050844-0 194 on at

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Hi Andre :)

You are the real MVP here : - ).

So, if i got it correctly as long as the user has the "team member" this should be ignored (I am talking about the specific scenario fron the print screen).

If this is right then MS should remove this report, because this is not the only one misleading information.

Moreover, if MS sends 6000 "soft" notifications to our users for no reason this will be a nightmare...

BTW is there any hierarchy in the licensing that you have at your disposal?

From what i understood only the "high license" requirements gets required if a user has more than 1 role (typical for many organizations)...

Thank you in advance and have a lovely weekend ahead !

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André Arnaud de Cal... 301,158 Super User 2025 Season 2 on at

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Hi,

Microsoft was made aware of this confusing requirement for HR self service and is considering what to do to improve this...

I think the hierarchy is:

HR self service

Team member

Activity

HR, Project Operations

Finance, Supply Chain, Commerce.

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