Run workflow in Customer Journey

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Posted on by nvrhughes

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Hello,

I am trying to create a simple customer journey that calls a workflow.

The segment has 3 contacts in it, and the workflow is to create a task using the contact information from the segment.

The workflow runs successfully but it isnt finding any input data. I set the regarding field to the contact, and the owner to the creator of the contact.

Am I referencing the wrong data in the workflow or missing a step in the journey to provide data from the segment for the workflow?

Regarding: {Contact(Contact)}

Owner: {Created By(Contact)}

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Leah Ju Microsoft Employee on at

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Hi nvrhughes,

I can do it, maybe you can refer to the following detailed steps:

1.Customer Journey:

2.Workflow:

3.Test:

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