hi there i'm beginner here after restore my backup to sql server i got this message when i try to open AX2012
"the server is unavailable. check your configuration and network connection and try again"
and also i can't start "Microsoft Dynamics AX Object Server" how can i solve this problem pls
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Open command window and write Whoami /user
press enter SID Will be shown
i think i need update my AX where can i find Hotfix-KB2828720-Extensions for ax 2012
no i didn't updated user credentials
and i bringing data backup from same domain
and yes i have sid for current admin
Microsoft has explained it well, here, although they explained at time of version 4 of AX.
unfortunately you are just telling "There is problem" without motioning what you have done so far.
have you updated user credentials?? If yes? what query you wrote? are you bringing data backup from another domain or form same domain? have you got sid of current admin account for aos service?
i do it but still can't start AOS service
and i got this error on event
"The Microsoft Dynamics AX Object Server 6.0$01-MicrosoftDynamicsAX service terminated with the following service-specific error:
Cannot create another system semaphore."
As mentioned earlier, have you checked the AOS service startup account have access to the SQL database? You need to assigned the following roles to the service account:
• db_ddladmin
• db_datareader
• db_datawriter
first thx all for reply
about databse yes i'm sure from SQL Server is restored successfully and also i can open it in sql server too
but about update USERINFO how i know my SID to update
and this pic about event viewer i didn't understand it
if its up then update configuration:
select distinct(KERNELBUILD) from SYSSETUPLOG
"get SID using Whoami /user
update userinfo set SID='<SID>', Networkdomain = '<Network_domain_name>', networkalias = '<Network_alias>' where id = 'admin'"
You can get SID from Command window using Whoami /user
is SQL Server is restored successfully are you able to open it in sql server ?
Check event viewer from the AOS host to see what may the the issue. It could be the AOS running account does not have right to access the restored database.
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