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Error "Payment ID is too long"

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Posted on by Mario J.

Hello everybody,

I get an error when I try to post an invoice. The error says "Payment ID is too long". First I checked the Payment methods in the Call centers and realized that there were no payment methods set, so I was a bit curious about the Message. Then I set the payment method "9" (Bank transfer) and a ledger account and now the message still appears when I try to post the invoice. Am I looking at the wrong place to solve the issue or am I missing something else?

Thank you!

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Ana Teles on at

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RE: Error "Payment ID is too long"

Hello Mario,

We could not find this error message on internal code, please create a support request so we can help you further.

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Mario J. 94 on at

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RE: Error "Payment ID is too long"

Hello Ana,

I have solved this issue. I hat to set a new rule in the AR parameters in Adacta localizations. I changed the value in the column "Payment ID" to %7 and deposited a Number sequence. Now when a AX creates a new Payment ID it does not use the previuos setup (combination of Invoice number and customer number [of course it was to long], instead the number sequence I created is used for the payment ID.

But thank you anyway!

BR

Mario

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