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Finance | Project Operations, Human Resources, ...
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Error "Payment ID is too long"

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Posted on by 94

Hello everybody,

I get an error when I try to post an invoice. The error says "Payment ID is too long". First I checked the Payment methods in the Call centers and realized that there were no payment methods set, so I was a bit curious about the Message.  Then I set the payment method "9" (Bank transfer) and a ledger account and now the message still appears when I try to post the invoice. Am I looking at the wrong place to solve the issue or am I missing something else?

Thank you! 

  • Mario J. Profile Picture
    94 on at
    RE: Error "Payment ID is too long"

    Hello Ana,

    I have solved this issue. I hat to set a new rule in the AR parameters in Adacta localizations. I changed the value in the column "Payment  ID" to %7 and deposited a Number sequence. Now when a AX creates a new Payment ID it does not use the previuos setup (combination of Invoice number and customer number [of course it was to long], instead the number sequence I created is used for the payment ID.

    But thank you anyway!

    BR

    Mario

  • Suggested answer
    Ana Teles Profile Picture
    on at
    RE: Error "Payment ID is too long"

    Hello Mario,

    We could not find this error message on internal code, please create a support request so we can help you further.

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