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Microsoft Dynamics AX (Archived)

Error while applying the prepayment

Posted on by 3,945

Hi All,

I am getting the below error while applying the prepayment from the Vendor:

35373.1.jpg

And when I checked on the PO invoice, Subledger journal, prepayment application ledger account is missing. I don't know how it is removed or not fetched by the system, now I want to post (apply) the prepayment how I can do since the ledger field is disable I cannot update the ledger account manually.

Please advise, thanks in advance

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error while applying the prepayment

    Oh, I see.

    I think that you will need the help of a developer to make a fast and good progress here.

    It might be a bug or customization that drives this error. To find out, please talk to a dev. guy, which is the fastest way to get down to the bottom of this issue.

    Best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 3,945 on at
    RE: Error while applying the prepayment

    Hi Ludwig,

    I am doing the same as you explain above but getting the error what I mentioned in my first post, and when I went to PO invoice on which i sm applying this prepayment, in subledger journal form I cannot see the ledger account populated against prepayment applicable line.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error while applying the prepayment

    Hi Imran,

    You can subsequently apply prepayments via the vendor master.

    Try to open the vendor master, then select the invoice tab and on the very right-hand side you will find a button denominated 'apply' in the prepayment section.

    This button should allow you to apply prepayments subsequently even if you forgot to apply them at the time the invoice was posted.

    Would be great if you could test this and let us know if this fixed your problem.

    Many thanks and best regards,

    Ludwig

  • imran ul haq Profile Picture
    imran ul haq 3,945 on at
    RE: Error while applying the prepayment

    Hi Ludwig,

    In the inventory posting profile all the ledger accounts are defined, since the prepayment invoice is posted so the posting profile for the prepayment is correct. This error I am getting while applying the prepayment on the invoice from vendor form (usually we are applying prepayment at the time of invoicing but this time we forget to apply at the time of invoicing).

    Is there any way I can update the ledger account manually in the subledger journal or accounting distribution like at the time of invoicing from financial, if need to update ledger or dimension before posting.

    Thanks

    Imran Ul Haq

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Error while applying the prepayment

    Hi Imran,

    Can you check that all ledger accounts are setup in the inventory posting matrix available in the inventory module under setup/posting/posting?

    I would assume that some accounts are setup - either for the prepayment or for some other transaction types.

    If you complete the setup you should be able to post.

    Best regards,

    Ludwig

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