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Finance | Project Operations, Human Resources, ...
Suggested answer

1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

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Posted on by 3,090

PO_2D00_001698.pngPO_2D00_001698invoice.pngPO_2D00_001698part3.png

Dear Experts,

we have 1 Po and received quantity 2 times, now when we are trying to invoice it the invoice is retrieving 1 line and 1 line is missing please check the images to clear the scene.

Thanks and Regards,

Shabir Ahmad

  • Suggested answer
    Jay Barot Profile Picture
    Jay Barot 1,502 on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Hi Shabir,

    I have seen your screenshots, it seems first line with qty 24900 is already invoiced. Also unposted invoice is showing zero for this line. Hence there is no chance of any pending invoice for this line.

    Also please Go to Purchase order >> General Tab >> Line Quantity form >> check the received qty, invoiced qty and invoice reminder too.

    I hope you will get better clarification after seeing above screen.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Hello Shabir,

    This screenprint says that the GRN ending 35 has already been invoiced on 27 April.

    If it has already been invoiced, it won't show up again when you create another invoice for the remaining items from the other deliveries.

    Otherwise, the items would be invoiced twice.

    Makes sense to you?

    Best regards,

    Ludwig

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,090 on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    ProductReceipthistoryGRN.png

    Hello Dr. Ludwig Reinhard,

    Please check the GRN number.

    Best Regards,

    Shabir Ahmad

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Hello Shabir,

    What is the goods receipt note for the 24990 pcs that were received?

    I cannot identify that from your screenprints because the last and important elements of this number are cut.

    Best regards,

    Ludwig

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,090 on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    ProductReceipt1.pngProductReceipthistory.pngProductReceiptLine.png

    Hi Dr. Ludwig Reinhard,
    Thanks for your support, please check the images if you need more information i will provide.

    Best Regards,
    Shabir Ahmad

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Hello Shabir, 

    Can you share the following details:

    apinv1.png

    Open the two highlighted forms and filter for your product receipts, invoices and purchase orders. 

    I am very much interested what has been received, matched and invoice  updated. 

    Those forms should give you all the details. 

    Many thanks for the help and best regards, 

    Ludwig

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,090 on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    3821.step1.png2451.step2.png5086.step3.png8764.Transaction-in-Physical-voucher.png

    Hi Good Morning Dr. Ludwig Reinhard,
    Please check i took some screenprint what does mean by the last invoice matched sorry?? but i tried to show all images, if you can understand from these attached images. the last thing we didn't post these both quantities, eighter "Financial amount cost is 66628.9060 or not showing Financial amount cost both are pending and both we want to be posted in one invoice.

    Thanks and Regards,
    Shabir Ahmad

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Good morning Shabir,

    I would like to ask you first whether you have checked the form that I mentioned in my previous reply to verify to which invoice the packing slips were matched.

    The last screenprint that you shared shows an empty financial cost amounts, which can be explained by a missing invoice posting. As far as I understand things, you have not posted the invoice for the second packing slip, right?

    Best regards,

    Ludwig

  • Shabir Ahmad Profile Picture
    Shabir Ahmad 3,090 on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Transaction-in-Physical-voucher.png

    Hi Dr. Ludwig Reinhard ,
    Please check the above image of the PO check the Transaction in Physical voucher in attached image file


    Best Regards,
    Shabir Ahmad

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: 1 PO received in 2 times when invoicing it. Po doesn't show 1 line and it shows 1 line

    Hello Shabir,

    Can you please check the packing slip in AP/inquiries/journals/product receipt to check to which invoice the first one was matched?

    Best regards,

    Ludwig

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