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Customer experience | Sales, Customer Insights,...
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State Machine workflow for dynamic approval users based on request type

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Posted on by 903

Hello,

I have a dynamic approval workflow that triggers when a new request is created.

The dynamic approval data are defined in a table, and below is an example:
SampleApprovalsData.png

 

As you see, each approval level is a record that includes the approval email and the other details.

What I want to achieve for the dynamic approval workflow is the below:

  1. Whenever any approval request is rejected, the flow should send an approval to the requester where he can decide to either (Resubmitted for review, or Stop the flow).
  2. If the requester resubmitted for review it should get back to the previous approval level.

I already watched this amazing video State Machine Workflow - Power Automate  and he covered the main concept for state machine workflow - static approvals. As he already knows how many approval levels in the flow he has. However, my requirement is different as I don't know how many approval levels I might have based on request type + on any rejection it should get back to the requester to take a decision to avoid creating a new request.

Below is a screenshot of how I started designing the flow:

Dynamic-Approval-First-Photo.pngDynamic-Approval-second-photo.png

Could you please advise what will be the solution to cover the above requirements for dynamic approval levels workflow?

Any help is highly appreciated.

Best regards,
EBMRay

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