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Supply chain | Supply Chain Management, Commerce
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Realtime Service Check Failure after update certificate

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Posted on by 28
Hi all, 

after renewing the certificate for the Commerce Runtime in my local developer environment I get the following error message in the Realtime Service healthcheck. 




Please help! 

 
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 387 on at
    Realtime Service Check Failure after update certificate
    You can try running the 'Retail tenant update tool' PS script which will be available in the desktop of your Tier-1 instance. It prompts for user credentials and you have to make sure that you use an Azure AD account of the same tenant which the environment is deployed when you are running the script.
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Realtime Service Check Failure after update certificate
    Hi,
    You can check out this link which mentions how to troubleshoot issues in Real-time Service. And it mentions you can view the Real-time Service event trace log file and the Windows event log.
    Troubleshoot issues in Real-time Service | Microsoft Learn
    Best Regards,
    Hana

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