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Microsoft Dynamics AX (Archived)

Collection letters

Posted on by 19,790

Hi All ,

Does it possible to create the collection letters automatically ( through batch job) based on some conditions in standard Ax 2012 R2 ?

*This post is locked for comments

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Collection letters

    Hi Kaila,

    Currently some periodic options do support processing using the batch framework, but are not implemented to change the date for recurring batch jobs.

    So you can use the batch, but you have to start it every time with another date.

    If you want to change the behavior, you have to customize it. You can also provide feedback on Microsoft Connect.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Collection letters

    We have been struggling with Batch generation of dunning letters and collections statements since implementation for over 2 years we have AX 2012 R2 CU6, in that comment you suggest it is not possible to do this by batch?

    When we attempt to the create dunning letters by batch the "dunning letter date" stays on a fixed date and will not recycle which means after the point you set this up it always says the incorrect date - This surely cannot be accepted Microsoft functionality? i have always assumed it was part of the same issue with Purchase order conformation by batch community.dynamics.com/.../165818 but we have implemented this fix and it has not resolved the issue with dunning letters

    With regards to external account statements it the "show due until" field which is fixed which is the same scenario after the batch job is created the statements do not take into account any new transactions as it is calculated up until the date in this field.

    Any help would be greatly appreciated.

  • Weaveriski Profile Picture
    Weaveriski 23,616 on at
    RE: Collection letters

    If you mean the "Dunning Letter Date" on the opening dialog then you cannot, this is the date I guess it uses, there is no late batch selection, so there is no ability to do recurrence. Apologies there has been several elements to this request, so you could enter the date in the select criteria - your earlier post was about running it on certain info. What you cannot really do is set this to run every month because of the information you have to enter - the print on batch is to ease the processing, it is still seen as a process run periodically but with forethought from AR.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Collection letters

    Hi Steven,

    thank you for the update.  When I attempt to enter (Currentsessiondate()) in the date field, found on the collection letter creation form, the field does not accept this command.  Can you confirm the date field is where I need to enter this command?

  • Suggested answer
    Weaveriski Profile Picture
    Weaveriski 23,616 on at
    RE: Collection letters

    You would have to test if it works for your circumstance and gives you the required results. Try (CurrentSessionDate())

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Collection letters

    Hi Steve,

    can you expand on this recommendation?  Can the AX smart query populate the collection letter date with the date the batch job is executed?

  • Weaveriski Profile Picture
    Weaveriski 23,616 on at
    RE: Collection letters

    Or use an AX Smart Query in the batch selection for the date :-)

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Collection letters

    Hi DAX user,

    The collection letter date as specified in the dialog will be used. This will not be updated with a current date during batch processing. So you can start it manually to run in batch every time or customize the logic that it will pick your desired date.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Collection letters

    Hello Steven,

    I am also looking into using the batch job for the Creation of collection letter process.  Can you tell me, if I run this process in a batch job, how does the Collection letter date get assigned?  Is this assigned based on the day the batch job is executed?

  • Weaveriski Profile Picture
    Weaveriski 23,616 on at
    RE: Collection letters

    from the generated letter screen select the transactions tab, any you do not want in the letter uncheck the include in dunning/collection letter flag.

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