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How to remove open statements in Retail module AX 2012

Posted on by 5

Hi,

I'm getting the below error when I'm trying to delete an open statement. Please let me know how I can solve this issue. Thanks in advance.

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  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees 12,740 on at
    RE: How to remove open statements in Retail module AX 2012

    Hi Shelvine,

    Yes, the information message generated by system is correct. We cannot delete open statements unless all respective statement lines are deleted. Please first delete all lines from statement then proceed with deleting statement from list page.

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: How to remove open statements in Retail module AX 2012

    Hi Shelvine,

    You will need to delete the lines under the open statement. You can go into edit  and delete the lines under the lines tab.

    You should be able to delete the statement once all the lines are deleted.

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