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Customer Voice responses not triggering Power Automate flow

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Posted on by Alice Fisher

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I have multiple flows set to trigger when a Customer Voice survey response is submitted.

The response details are then added to a custom entity.

I have been testing my new flow by filling out the survey but it will not trigger.

I have tried everything, recreating the flow, recreating the survey.

The flow just will not trigger.

Any help or solutions are welcomed!

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Moximox 2 on at

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Can you share your flow please?

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Alice Fisher 42 on at

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[quote user="Moximox"]
Can you share your flow please?
[/quote]

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slockington 12 on at

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I am having this same issue. CustomerVoice forms WERE triggering the flow, but now are not. Standard forms still work.

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Mohit Rampal 12,565 Moderator on at

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Hi, This has been discussed in powerusers thread as well

powerusers.microsoft.com/.../1969959

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artivo36 15 on at

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True, people in this forum are experiencing the same issue.
Anyway, the solution they are presenting (using a dataverse connector) is not working for me since the described table "customer voice survey - responses" is unavailable.

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Community member 7 on at

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Maybe this link could help

https://community.dynamics.com/forums/thread/details/geometry dash world /?threadid=d789c6e4-9e56-ee11-be6f-6045bda7c23b

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