Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Customer Voice responses not triggering Power Automate flow

(0) ShareShare
ReportReport
Posted on by 42

I have multiple flows set to trigger when a Customer Voice survey response is submitted. 

The response details are then added to a custom entity. 

I have been testing my new flow by filling out the survey but it will not trigger. 

I have tried everything, recreating the flow, recreating the survey. 

The flow just will not trigger. 

Any help or solutions are welcomed!

  • Customer Voice responses not triggering Power Automate flow
  • artivo36 Profile Picture
    artivo36 15 on at
    RE: Customer Voice responses not triggering Power Automate flow

    True, people in this forum are experiencing the same issue.
    Anyway, the solution they are presenting (using a dataverse connector) is not working for me since the described table "customer voice survey - responses" is unavailable.

  • Suggested answer
    Mohit Rampal Profile Picture
    Mohit Rampal 12,554 Super User 2024 Season 1 on at
    RE: Customer Voice responses not triggering Power Automate flow

    Hi, This has been discussed in powerusers thread as well

    powerusers.microsoft.com/.../1969959

  • slockington Profile Picture
    slockington 12 on at
    RE: Customer Voice responses not triggering Power Automate flow

    I am having this same issue.  CustomerVoice forms WERE triggering the flow, but now are not.  Standard forms still work.

  • Alice Fisher Profile Picture
    Alice Fisher 42 on at
    RE: Customer Voice responses not triggering Power Automate flow

    pastedimage1676285270505v1.png

    [quote user="Moximox"]

    Can you share your flow please?

    [/quote]
  • Moximox Profile Picture
    Moximox 2 on at
    RE: Customer Voice responses not triggering Power Automate flow

    Can you share your flow please?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,234 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,994 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans