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Dynamics 365 Community / Forums / Customer Voice forum / getting Anonymous resp...
Customer Voice forum
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getting Anonymous responses.

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Posted on by Community member 14
Hi there, I've been creating some surveys for my company but all the responses keep coming anonymous. even though I've kept the anonymous response of in customization regardless I get anonymous responses. is there a way I can resolve this issue?
Categories:
Survey Authoring
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    getting Anonymous responses.
    Hi Partner,
    It so strange.
    I suggest you create a support ticket for professional assistance following the below procedure.
    Get Help + Support - Dynamics | Microsoft Docs
     
  • Community member Profile Picture
    Community member 14 on at
    getting Anonymous responses.
    Hi Leah,
    Thank you for your answer but unfortunately, I keep getting anonymous respondents even after keeping the anonymous responses off. I've tried this multiple times now, but nothing seems to work, and I keep getting the issue of anonymous respondents.
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    getting Anonymous responses.
    Hi partner,
    After you've created a survey, you can select distribution settings to control responses to your survey. 
    Survey > Send tab
    Customization > Distribution settings
    Participants:
    Anonymous responses: Specify whether to record respondents' names, or keep them anonymous.
    By default, this setting is turned off and the respondent's name is recorded.
    Test Result:
    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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