Deleted Sales Orders

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I've had some sales orders that have been deleted and we're trying to figure out how to view them (or some version of them). I've tried going to Sales & Marketing > Inquiries > History > Sales Orders > Deleted Orders but none of the deleted orders show up. I've done some digging around and it appears that that particular form (SalesDeleteHistory) requires that the SalesParmTable.SalesBatch value be set to Delete. None of this seems to be happening with the test orders that I've deleted. They just seem to completely disappear. There's not even a record of them in the SalesTableDelete table (I'm just assuming that there would be - judging from the name of the table).

Can someone explain the process of deleting a sales order (both in the UI and in the tables)? Is there some blog or whitepaper with a good explanation of this process? What am I missing here?

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Shane,

There is a parameter in within the accounts receivable called 'Mark order as voided'. If you have enabled this field, the deleted orders will be transferred towards the history table. Otherwise the sales order will just be deleted.

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Community Member on at

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That worked perfectly. Thank you!

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Jimmy Wong 5 on at

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It works. Thanks !

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lally 8 on at

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Does the functionality applicable to Purchase orders also ?

If yes , what is the path to enable the functionality in AX 2012 R2 ?

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Lally,

In AX2012 it is not applicable to the purchase orders. Older versions do have it. Microsoft had changed this because of the change management on purchase orders.

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lally 8 on at

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I have searched the AP & procurement modules , did not find the option .

Thanks for the confirmation.

Can you help me How to track the deleted purchase orders in AX 2012 R2 ?

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André Arnaud de Cal... 301,035 Super User 2025 Season 2 on at

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Hi Lally,

Eventually you can setup a database log for tracking deleted purchase orders.

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Community Member on at

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Where at under accounts receivable is it? I looked everywhere and can't seem to find it.

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Zoila Goñi Vera 170 on at

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thank you =)

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PrasitP. 152 on at

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Hi Andre,

I have the same issue and I try by your advice but it still not found data in Deleted orders.

Could you have some advice for me. Thank you very much.

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