Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics NAV (Archived)

How to reverse a recieved quanitty already used?

(0) ShareShare
ReportReport
Posted on by Microsoft Employee

So, one of my employees booked , lets say, 1000 bottles as recieved. These are already used to create finished products which some are already sold. Today I found out that the quantity recieved is not that high but less, so when I try to undo the purchase receipt I get the message that the line  regarding the item entry is 0. Good , thats understandable, they have already been used.

So I go to application worksheet and remove applied entries so the amount is full again. So now, It shows there , in the application worksheet that the remaining amount is again 1000, while keeping the differents tabs open I go back to the purchase receipt card and I try to undo that line but without succes;

A message comes up saying that I cannot perform this action because entries for item XXX are unapplied in the Application Worksheet by user XXX., but if apply them, the remaining quantity is 0 and I cant then, as mentioned above, reverse that purchase receipt.

Any ideas or ways to proceed?

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to reverse a recieved quanitty already used?

    Mmmm I dont understand how you can create a memo from scratch , I mean at the end of the day you have to link it to the purchase you want to undo. The furthest I went is to create,  within the purchase credit memo card, a specificaly charge item for the item I want to undo, assign it to it and post it. That reverse all entry ledgers regarding the customer , DCA, TAX, and purchase account, it also updates the average cost of the item/items where the item I undo was applied, but still, all item ledgers entries regarding that item remain the same.

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: How to reverse a recieved quanitty already used?

    You can manually create new credit-memo from scratch.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to reverse a recieved quanitty already used?

    Thanks for your answer.

    Unfortunately the credit memo can not be created because the amount is already fully applied.

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: How to reverse a recieved quanitty already used?

    Post a credit-memo for corrective quantity, and then apply items entries via requisition worksheet to the initial purchase order. The rest of the PO apply back to consumption transaction.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,494 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,307 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans