If for example a specific question in a Customer Voice survey is answered as YES, can i set a Task to be created in the CJ specifically to follow-up on that one question response?
If for example a specific question in a Customer Voice survey is answered as YES, can i set a Task to be created in the CJ specifically to follow-up on that one question response?
Hi Chris,
Have you tried the query block in dynamic segment with conditions related to Customer Voice Survey?
Here is a detailed official documentation on the integration of Customer Voice Survey in Marketing:
Add surveys to your Dynamics 365 Marketing campaigns (Dynamics 365 Marketing) | Microsoft Docs
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
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