Is it possible to create a Task based on a Customer Voice survey response in a CJ?

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Posted on by CHK1970

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If for example a specific question in a Customer Voice survey is answered as YES, can i set a Task to be created in the CJ specifically to follow-up on that one question response?

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Nya 29,060 on at

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RE: Is it possible to create a Task based on a Customer Voice survey response in a CJ?

Hi Chris,

Have you tried the query block in dynamic segment with conditions related to Customer Voice Survey?

Here is a detailed official documentation on the integration of Customer Voice Survey in Marketing:

Add surveys to your Dynamics 365 Marketing campaigns (Dynamics 365 Marketing) | Microsoft Docs

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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