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Reminders Email text empty

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Posted on by 14
Hi everyone,

I set up a reminder code and a level with beginning and ending text.
 
When I create a reminder the text is not added in the lines and the "update reminder text" function does not work.
 
------------------------------------
 
EDIT:  I managed to insert the text in the lines, I had to implement it in another page: Reminder Attachment Text (502).

On the Reminder Email Text page I wrote some things, but when I send an email from the issued reminders it doesn't appear, the body is empty.
Could you help me with this?
 
I would like the text I insert into the Reminder Email Text table (503) to be inserted into the 8888 Email Outbox.
Isn't this standard behavior?
 
Thanks.
  • Suggested answer
    Yi Yong Profile Picture
    Yi Yong 1,470 Super User 2024 Season 2 on at
    Reminders Email text empty
    Hello,
     
     
    You need to check the Language Code.
     
    If the customer's language code is blank, then the system will look at the user's My Setting Language to determine which Reminder's Language communication to use.
     
    FYI: ENU is English (United States), you can search for 'Languages' to find the list.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,115 Super User 2024 Season 2 on at
    Reminders Email text empty
    Hi, hope the following helps.
     
    Thanks.
    ZHU

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