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Customer experience | Sales, Customer Insights,...
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Control Business Process Flow Phases in Lead

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Posted on by 694

Good afternoon,

We have the stepname field in Opportunity where I know when to change phases.

Is it possible to do this in Prospecting? Which field can I take into account?

Tanks

I have the same question (0)
  • Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi,

    Could you provide more details?

  • Ricardo Rodrigues dos Santos Profile Picture
    694 on at

    Hello Kenneth Chaves how are you?

    Currently, I currently have a business process flow that is born in the Potential Client, I qualify and it goes to Opportunity.

    In Opportunity, I have the Pipeline Phase field (stepname) that brings the name that brings the value of the Business Process Flow Category, when I go to Prospecting, I also have the category, but I can't set it via workflow as you can in the Opportunity.

    Thanks.

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