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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Add virtual entity in ...
Customer experience | Sales, Customer Insights,...
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Add virtual entity in sitemap in D365 CE

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Posted on by Community Member

Hi All,

I have done the customization and configuration required for showing data from Finance and Operations to Field Service using virtual entity in D365. After having done all the prerequisite things, I'm able to see the virtual entity and data from advance find in field service app. However, when I add that entity to sitemap, I'm unable to see the data out there. 

Could you please help how this could be resolved. 

Thank you,

Leo

I have the same question (0)
  • Pradeep Rai Profile Picture
    Pradeep Rai 5,489 Moderator on at

    Hi,

    I tried the same on my instance and i am able see the virtual entity in sitemap for SalesHub and Field Service app.

    Are you facing this issue for any specific users? 

    because i tried with system admin and it is working.

    Thanks,

    Pradeep.

  • Community Member Profile Picture
    Community Member on at

    Hi Pradeep,

    Thank you very much for taking time to answer my question. I followed the steps described in this blog: www.powerazure365.com/.../cds-virtual-entities-with-dynamics-365-finance-and-operations to configure all the required customization and configuration. 

    As a result of this, I'm able to see the virtual entity and the data as well from Advance find in Field service application. However, when I added this entity in sitemap, there is no record showing out there. 

    Could you please let me know what I need to do to make the data visible from sitemap (UI) in Field service D365. 

    Regards,

    Leo

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