Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Work Order Service Tasks

(1) ShareShare
ReportReport
Posted on by 42

Hi everyone,

I would like to know is it possible to get inspection questions and answers in the plugin code when the service task is 100 percent completed?

pastedimage1622546449873v1.png

Thanks.

  • Maen.Moutaz Profile Picture
    239 on at
    Work Order Service Tasks

    Hello Narek,

    Were you able to retrieve the response? I’m facing a similar situation and need to fetch the answer using FetchXML for my SSRS report. Based on the screenshot you provided, I need to extract the "Test" value inside the red circle.

    Would appreciate any insights you can share.

  • Verified answer
    Vivek Sinha Profile Picture
    on at
    RE: Work Order Service Tasks

    Hi, 

    I think you can try using the 'inspectiondefinitionid' and 'inspectionresponseid' values from the msdyn_workorderservicetasks table.

    Let me know if that helps.

  • Fannie30 Profile Picture
    2,990 Moderator on at
    RE: Work Order Service Tasks

    I am not sure that is possible at this point in time.

  • narek Profile Picture
    42 on at
    RE: Work Order Service Tasks

    Thank you for your response Ali Khan.

    I am familiar with the entities you have mentioned above. This entities are not related to Work Order Service Task. I have forgot to mention in my question that i also need to know from which Work Order Service Task those questions and answers come.

  • Ali Khan Profile Picture
    1,380 on at
    RE: Work Order Service Tasks

    Responses are in the following tables:

    Customer Voice survey response or msfp_surveyresponse: a response to an inspection.

    Customer Voice survey question response or msfp_questionresponse: each individual response to each inspection question.

    Excerpt from (and to read more): docs.microsoft.com/.../inspections-reporting

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Jonas ”Jones” Melgaard – Community Spotlight

We are honored to recognize Jonas "Jones" Melgaard as our April 2025…

Kudos to the March Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 294,261 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 233,017 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,158 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans