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Ageing is applied to debit memos differently from credit memos. I have a debit and a credit memo both with the same transaction date and they were posted with the same date yet the debit memo is reflected in one ageing bucket while the credit is in another. I had expected to see both documents with the same ageing applied.
Can anyone explain why this is so in my system?
Hi Jackie,
By default GP does not age unapplied credit documents (this includes credit memos, returns and payments), so they will show up in the current aging bucket. You can change this on the setup window for both the Receivables and Payables modules - it's just a checkbox on both. If you make the change, depending on what you're looking at (which report, window, etc) and what module you're working in you may also need to run the aging routine to update the data.
Victoria, thank you for your response. In my case the debit memos were showing up in current while the credits appeared in the next bucket.
I also found a post which gave me similar insight into how these documents are treated.
I will review the setup and test to determine if we want to make the change to the setup or not.
Under review
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