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Customer experience | Sales, Customer Insights,...
Suggested answer

Macron in contact names

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Posted on by 40

Is there a way to enable macrons in fields? We have a couple of French names in our CRM but it's removing the letter with the macron and adding a symbol in it's place.

It should be like the yellow highlight but comes up as Ch^ne.

pastedimage1624500472016v1.png

This isn't great when we use their name in an email etc.

Is this a simple setting somewhere to enable?

Thanks
Sarah

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Macron in contact names

     

    Hi Sarah,

    I have tested your issue but it cannot be reproduced.

     pastedimage1624525718921v1.png

    This is most likely related to the browser itself or the operating system's support for the Unicode UTF-8 format.

    Please check the font settings of your browser or OS. It is also recommended to change browsers or devices to see if the problem persists.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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