Hi
I'm incredibly new to Dynamics AX 2012 R3 for Retail, but I'm already bowled over by the complexity and power of the system. I'm currently wanting to use it just for a Demo purpose to demonstrate a loyalty card system in action. The scenario I would like to create is:
- Discount gets pushed into POS and DB by another program (C#) via an API.
- Link these discounts to customers loyalty card numbers.
- When customer arrives at till, the loyalty card number can be used to claim the discount.
The idea is the ability to send personalised offers to loyalty customers and simultaneously create them in the POS so that redemption is possible should they decide to buy.
This requires a loyalty scheme whereby the discount is linked to the person, and not to an event or time period.
From scanning through documentation it seems (I could be wrong) that loyalty systems currently in AX2012 R3 are not designed to work this way, they instead are applied based on a timeframe/affiliation such as Student...
So is there a workaround somebody more experienced can think of? Or if not can somebody give advice on how it could be accomplished/how big a task it would be to a Dynamics newbie?
Really just trying to gauge how possible this would be.
Thanks for reading,
JK
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