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Exporting Insights (clicked email links) from a journey?

Posted on by Microsoft Employee

I'd like to export clicked email links from an active journey.  My understanding is that this option should be available not, but I'm not clear if its just in the preview version on in the most recent full release.  I believe I should have an option where the red box is in the attached image to export to CSV, right?

ExportOption.png

  • Suggested answer
    d_radulova Profile Picture
    d_radulova 2 User Group Leader on at
    RE: Exporting Insights (clicked email links) from a journey?

    Hi all,

    It's controlled by a feature switch. After updating your environment, and your Marketing App, go to Settings > Features switched and enable it.

    Thanks,

    -DD

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Exporting Insights (clicked email links) from a journey?

    Hi, we have the same problem here. I don't see the icon and it's already end of Arpil.. Does anybody got a update regarding this topic?

  • PAFnow Profile Picture
    PAFnow 5 on at
    RE: Exporting Insights (clicked email links) from a journey?

    Hello, I have the same problem, I can´t export and I don´t see the icon, and we are in april. What can I possibly do?

    Thanks!

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: Exporting Insights (clicked email links) from a journey?

    Hi Jason,

    Thank you for the question.

    Exporting to excel file was released as an Early Access feature in February, and has been recently released to all as part of April release.

    See details here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-marketing/export-data-excel-further-analysis

    insights_5F00_export_5F00_to_5F00_csv_5F00_rightname.png

    Best Regards,
    Aga

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