web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Exporting Insights (clicked email links) from a journey?

(0) ShareShare
ReportReport
Posted on by

I'd like to export clicked email links from an active journey.  My understanding is that this option should be available not, but I'm not clear if its just in the preview version on in the most recent full release.  I believe I should have an option where the red box is in the attached image to export to CSV, right?

ExportOption.png

I have the same question (0)
  • Suggested answer
    Aga M Profile Picture
    Microsoft Employee on at

    Hi Jason,

    Thank you for the question.

    Exporting to excel file was released as an Early Access feature in February, and has been recently released to all as part of April release.

    See details here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-marketing/export-data-excel-further-analysis

    insights_5F00_export_5F00_to_5F00_csv_5F00_rightname.png

    Best Regards,
    Aga

  • PAFnow Profile Picture
    5 on at

    Hello, I have the same problem, I can´t export and I don´t see the icon, and we are in april. What can I possibly do?

    Thanks!

  • Community Member Profile Picture
    on at

    Hi, we have the same problem here. I don't see the icon and it's already end of Arpil.. Does anybody got a update regarding this topic?

  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at

    Hi all,

    It's controlled by a feature switch. After updating your environment, and your Marketing App, go to Settings > Features switched and enable it.

    Thanks,

    -DD

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 85 Super User 2026 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 64 Most Valuable Professional

#3
ParthPatel249 Profile Picture

ParthPatel249 43

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans