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How to get marketing email name to contact`s field

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I want to make some convenient customers unsubscribe stats via charts and dashboard. In order to get it done i need an email name that customer unsusbribed from, can it be done somehow. I`ve tried to make some workflows but it didn`t work.

  • Bohdan_Y Profile Picture
    Bohdan_Y 80 on at
    RE: How to get marketing email name to contact`s field

    Hello, Aga

    I don`t really understand why do i have to add 2 subscribtion centers if i can modify existing. And how to add info as a parameter at the end of URL. Thanks

  • Suggested answer
    Aga M Profile Picture
    Aga M on at
    RE: How to get marketing email name to contact`s field

    Hi Bohdan_Y,

    Thank you for the question.

    Unluckily, this scenario is currently not supported. Please suggest it to Ideas forum.

    You could try the following approach though (note: this workaround is quite complex, hasn't been tested fully and requires a custom Subscription Center available on your website):

    1) Define your custom Subscription Center (see: https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center#custom-or-additional-subscription-centers)

    2) Update the Subscription Center in your Content Settings (so that it points to your custom Subscription Center)

    3) Make the original "Unsubscribe link" pointing to your custom Subscription Center and not visible (e.g. change the font color to email bg color and/or make the font size much smaller) - in the screenshot below the original link is shown in yellow color.

    Subscription Center link is required for commercial emails, so that's why it should stay in the email.

    pastedimage1595350798135v2.png

    4) Add a second "Unsubscribe" link pointing to your custom Subscription Center with email information added as a parameter at the end of the URL (e.g. "www.microsoft.com/?emailID=123")

    4) In PowerBI: create a dashboard based on the contacts who clicked specific unsubscribe links and unsubscribed.

     

    Best Regards,
    Aga

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