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White space between ribbon buttons in Dynamics 9.0

Posted on by 50

Hi

My client experiences abnormal white space between standard ribbon buttons in Edge browser.

They are using the "old" ui, not the unified interface. Any suggestions how to fix that? The version of CRM is 9.0.19.8.

I guess it could be some setting on the client side. 

Ribbon whitespace

Thanks 

  • JonXT Profile Picture
    JonXT 25 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    MS has released a new update\patch for the issue "Command bar buttons are stretched when using Chrome browser"

    community.dynamics.com/.../1157752

  • tyborg77 Profile Picture
    tyborg77 45 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    We have now updated the global CSS file which resolved the issue.

  • Suggested answer
    Joe Woltering Profile Picture
    Joe Woltering 12,159 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    This is fixed in the latest Cumulative Update (9.0.26.5): support.microsoft.com/.../service-update-0-26-for-microsoft-dynamics-365-9-0-01a69bb3-fb8a-4739-8213-4bc23fc041a4

  • Karsten Wirl Profile Picture
    Karsten Wirl 4,477 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    Hi there.

    We are running CRM V8.2.24 (on-premise) and are experiencing the same issues.

    Interesting is the fact that we even have 10px entered as the value for Margin-Left.

    ul.ms-crm-CommandBar-Menu 
    {
    margin-top: 6px;

    margin-left: 10px;

    }

  • tyborg77 Profile Picture
    tyborg77 45 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    We're running 8.2 on-prem and found the same issue with the spacing from Chromium v88.

    Using the dev tools and switching the margins off returned the spacing to normal in Chromium browsers and didn't effect Mozilla.

    div.ms-crm-TopBarContainer ul.ms-crm-CommandBar-Menu li.ms-crm-CommandBarItem, #contextualActionBar {

       margin-top: 6px;

       margin-bottom: 6px;

  • Shem Jones Profile Picture
    Shem Jones 15 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    Thanks Thomas, this worked for us

  • WCL Profile Picture
    WCL 140 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    Thanks ThomasM96 ... saved me some time ... what a pain - guess there is some browser identification stuff that has picked up wrong class for Chrome now

  • Suggested answer
    ThomasM96 Profile Picture
    ThomasM96 5 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    We experienced the same issue with Chromium v88.

    What we found in the dev tools is that there is a css class in the global.css file called ul.ms-crm-CommandBar-Menu that is setting a margin-left and margin-top on the ribbon buttons.

    We downgraded our Chromium back to v87 and this css class was not being called within the ribbon.

    Our solution was that we edited the ul.ms-crm-CommandBar-Menu class within the global.css file by setting both of the margins to 0px. We then saved the global.css file and cleared the cache of the Chromium v88 browser. This made the whitespace for the ribbon buttons to go away.

  • raph Profile Picture
    raph 5 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    We face the same problem with the newest Chrome v88 update. I assume this is an issue in Chromium v88 as it occurs in Edge too, but not in Firefox.

    Language switch does not apply for us as CRM is already displayed in English (Edge too).

  • Rolf J Profile Picture
    Rolf J 5 on at
    RE: White space between ribbon buttons in Dynamics 9.0

    We have the same issue.

    Switching language from danish to english did not work for us.

    Downgrading to Edge version 87.0.664.75 fixed the issue for us.

    Hoping that MS fixes the issue in a future version of Edge.

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